Join the Friska Team
Be part of a proudly Nigerian wellness brand that’s changing lives.
At Friska, we believe in the power of natural wellness — and in the people who help bring it to life. From our teas to our team, we’re proudly Nigerian and passionate about helping people feel their best.
We’re growing — and we’re looking for talented, driven individuals to grow with us.
Distribution Officer
You will support the expansion and maintenance of our distribution network, ensuring timely fulfilment of reseller orders, managing strategic relationships, and contributing to sales growth across key markets.
- Full-Time, On-Site
- ₦200,000/month
- Herbert Macaulay Way, Yaba, Lagos
About the Role
The Distribution Officer will play a key role in developing and managing relationships with resellers, distribution agents, and channel partners. The ideal candidate will be proactive, customer-oriented, and a keen eye for detail, and capable of identifying growth opportunities across existing and emerging markets.
You will be responsible for building, expanding and maintaining our reseller network, ensuring timely fulfilment of B2B orders, and driving repeat business through excellent relationship management, excellent customer service, and coordination with internal sales and logistics teams.
Key Responsibilities
- Identify and onboard new resellers and distribution partners.
- Build and manage strong, ongoing relationships with resellers and B2B customers to ensure repeat sales.
- Handle partner inquiries, complaints, and post-sale support with professionalism.
- Monitor and track sales performance and reseller satisfaction.
- Work closely with logistics and sales teams to ensure product availability and delivery.
- Conduct regular visits to reseller outlets and distribution points regularly to assess performance and gather feedback.
- Collect and analyze sales, customer, and market feedback data to inform strategy and improve efficiency.
- Contribute to marketing campaigns and customer engagement strategies for the reseller network
Support territory expansion efforts by identifying new market opportunities. - Ensure accurate documentation of transactions and partner interactions.
What We’re Looking For
- Bachelor’s degree in Marketing, Business Administration, or any related field.
- Minimum of 3 years’ experience in distribution, B2B sales, or customer account management
- Proven success managing B2B or retail distribution channels.
- An understanding of Network/MultiLevel Marketing Frameworks is an added advantage
- Excellent interpersonal and communication skills
- Strong attention to detail and organisational ability
- Proficiency in Microsoft Office tools (Excel and Word)
- Ability to work independently and meet sales and growth targets
- Prior experience in the FMCG or wellness industry is a plus
Key Competencies
- Sales and negotiation skills
- Customer service orientation
- Strategic thinking and market awareness
- Initiative and accountability
- Collaboration and teamwork
- Attention to detail and follow-through
- Market awareness and business acumen
Benefits
- Competitive salary and performance-based incentives
- Dynamic work environment with a collaborative team
- Opportunity for growth in a forward-thinking wellness company
- Exposure to modern sales and distribution strategies
Country Fulfillment Executive (CFE)
- Cameroon | Gambia | DRC | Kenya | Uganda
- Full-Time, Remote
- $100/month + Delivery Commissions
As a CFE, you will represent Friska in your Country, ensuring fast, respectful, and reliable delivery of our herbal wellness products. You will also play a key role in customer engagement, logistics coordination, and local stock management.
About Friska
Friska Farms Limited is a proudly African wellness brand committed to helping people live healthier lives through natural, affordable, and science-backed products. Since 2014, we have been delivering herbal teas and baby cereals across Nigeria, and now expanding to your region.
Through our CFE program, we engage community-based fulfillment agents to ensure fast, respectful, and professional product delivery across Africa.
About the Role
As a Country Fulfillment Executive, you will serve as Friska’s representative in your country, ensuring customers receive their products promptly and with exceptional service. You will handle order confirmation, delivery coordination, customer communication, and local stock tracking. This role is ideal for proactive individuals passionate about wellness, customer service, and community impact.
Key Responsibilities
- Confirm and fulfill customer orders within 24 hours where possible
- Communicate professionally with customers via WhatsApp and phone
- Collect and remit payments directly to the company account
- Track and update deliveries using Google Sheets and/or Telegram
- Report delivery status and any issues daily to the operations team
- Manage local stock and request restocks before running low
- Uphold Friska’s standards of respect, speed, and reliability
What We’re Looking For
- Minimum age: 21 years
- Resident in one of the listed cities with access to delivery transport (bike, car, or courier service)
- Own a WhatsApp-enabled smartphone
- Reliable internet connection
- Comfortable with mobile tools like Google Sheets or CRM apps
- Minimum 6 months’ experience in logistics, customer service, or sales (preferred)
- Professional, respectful, and ready to represent Friska
- Willing to sign a contract and meet performance expectations
More DETAILS
Required Documents
Please have the following ready for your application:
- Valid Government-issued ID
- Recent Utility Bill
- Passport Photograph
- Two Referees (at least one employer or community leader)
Tools you will Use
Google Sheet – Order and payment tracking
WhatsApp/Telegram – For operations communication
Order tracker links and dashboards provided at onboarding
Social Media Community Officer
You’ll engage directly with our online community, ensure customer satisfaction, and support our broader marketing and communication strategies.
- Full-Time, On-Site
- ₦100,000/month
- Herbert Macaulay Way, Yaba, Lagos
About the Role
Friska Farms Limited is on the lookout for a passionate and proactive Social Media Community Officer to become the voice of our wellness brand across digital platforms. In this role, you’ll engage directly with our online community, ensure customer satisfaction, and support our broader marketing and communication strategies.
You’ll play a key role in building meaningful relationships with our audience, assisting with content management, and representing Friska Farms in the digital space.
Key Responsibilities
Community Engagement & Customer Support:
- Respond to comments, DMs, and inquiries across all major platforms (Instagram, Facebook, X, TikTok, etc.) in real-time.
- Foster trust and engagement with our followers and customers.
- Follow up on orders to ensure timely dispatch and customer satisfaction.
- Handle customer issues with professionalism, escalating when needed.
- Maintain up-to-date records of customer interactions and feedback.
Content Coordination:
- Assist with social media content planning, creation, and scheduling.
- Collaborate with the creative team to ensure brand-consistent, engaging posts.
- Monitor content performance and suggest improvements to boost reach and engagement.
Reporting & Analytics:
- Track social media metrics like engagement rates, response time, and community sentiment.
- Provide weekly performance and insight reports to inform strategy.
Business Support
- Handle inbound B2B inquiries from resellers, distributors, and partners.
- Coordinate with the business development team to nurture leads.
Growth & Brand Awareness
- Stay current on social trends, platform updates, and best practices.
- Engage with wellness-focused online communities to grow our digital footprint.
- Share ideas to enhance our brand’s presence and community engagement.
What We’re Looking For
- Bachelor’s degree in Marketing, Communications, or related field.
- 1–2 years of experience in social media community management or digital customer support.
- Current NYSC members with at least 8 months to POP are encouraged to apply.
- Strong command of social media tools (e.g., Meta Business Suite, Hootsuite).
- Excellent communication, multitasking, and organizational skills.
- A customer-first attitude with empathy and problem-solving ability.
- Knowledge of wellness, nutrition, or healthy living is a plus.
- Proximity to Yaba is an added advantage.
Why Join Us?
- Be the voice of a fast-growing wellness brand.
- Work on impactful campaigns in a collaborative team environment.
- Opportunities for professional growth and career development.
- Competitive salary and benefits.
Logistics Officer
The Logistics Officer is responsible for overseeing the planning, coordination, and execution of logistics activities to ensure efficient movement, storage, and delivery of Friska Farms’ products.
- Full-Time, On-Site
- ₦100,000/month
- Herbert Macaulay Way, Yaba, Lagos
Job Summary
The Logistics Officer is responsible for overseeing the planning, coordination, and execution of logistics activities to ensure efficient movement, storage, and delivery of Friska Farms’ products. The role ensures timely delivery to clients and retail partners, optimizes distribution processes, manages inventory flow, and maintains strong relationships with third-party logistics providers.
Key Responsibilities
- Coordinate and monitor all logistics operations including warehousing, transportation, and supply chain processes.
- Plan and ensure timely delivery of products to retail partners, distributors, and customers.
- Track orders and shipments; manage delivery schedules and address any issues that arise.
- Supervise loading, offloading, and dispatch processes for accuracy and compliance.
- Maintain updated records of logistics activities, delivery notes, waybills, and inventory movement.
- Liaise with store officers and warehouse staff to ensure accurate stock management.
- Monitor and report on transportation costs, delivery timelines, and overall logistics performance.
- Identify process bottlenecks and suggest improvements.
- Maintain contact with delivery riders, drivers, and third-party logistics partners to coordinate delivery routes and resolve challenges.
- Support return logistics and reverse supply where applicable.
- Enforce compliance with company policies, safety, and regulatory requirements.
Key Requirements
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Minimum of 2–3 years of proven experience in logistics, preferably in FMCG or product-based sectors.
- Strong knowledge of logistics software, route planning, and supply chain procedures.
- Excellent organizational and communication skills.
- Ability to work under pressure and meet deadlines.
- Proficiency in Microsoft Office (especially Excel and Word).
- Knowledge of inventory and warehouse management is an advantage.
- High attention to detail and problem-solving ability.
Key Competencies
- Time management and planning
- Strong coordination and multitasking skills
- Accountability and ownership of responsibilities
- Decision-making and adaptability
- Team collaboration
Don’t see the right role?
We’re always happy to connect with passionate people. If you’d like us to consider you for future opportunities, please send your CV and a short introduction to: careers@friskalife.com.