Last Updated: April 7, 2024

Friska (“we”, “us”, or “our”) respects the privacy of our visitors and customers (“you” or “your”). This Privacy Policy describes the types of information we collect, how we use it, and how we protect it.

Information We Collect:

We collect information you provide directly to us when you use our website, such as:

• Contact Information: Name, email address, phone number, and shipping address.
• Order Information: Details about your purchases, including product selections, payment information (excluding credit card details), and billing address.
• Account Information: Username and password if you create an account on our website.
• Website Usage Data: We may collect information about your activity on our website, such as the pages you visit, the products you browse, and the search terms you use. This information is collected through cookies and similar technologies.

How We Use Your Information:

We use the information we collect for the following purposes:

• To process your orders and deliver your orders.
• To provide customer service and support.
• To send you marketing and promotional communications, but only with your consent. You can unsubscribe from these communications at any time.
• To personalize your experience on our website.
• To analyze website traffic and usage patterns to improve our website and services.
• To comply with legal and regulatory requirements.

Sharing Your Information:

We may share your information with third-party service providers who help us operate our business and website, such as payment processors, shipping companies, and email marketing providers. These third parties are only authorized to use your information for the specific purposes we have contracted them for.

We will not sell or rent your personal information to any third party.

Data Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Your Choices:

You have choices regarding your information:

• Accessing and Updating Your Information: You can access and update your account information at any time by logging into your account on our website.
• Opting Out of Marketing Communications: You can unsubscribe from our marketing and promotional communications by clicking the unsubscribe link in any email you receive from us.
• Cookies: You can control cookies through your web browser settings.

Children’s Privacy:

Our website is not directed to children under the age of 13. We do not knowingly collect information from children under 13.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at hello@friskatea.com