Refund and Return Policy

At Friska, we are committed to providing you with high-quality Teas. However, due to the nature of our products being consumable, we currently do not offer refunds or exchanges once your order has been delivered.

We understand that sometimes unforeseen circumstances may arise. If you have any concerns about your order, please contact us within 24 hours of receiving your delivery at hello@friskatea.com. We will be happy to investigate the issue and see if there is anything we can do to assist you.

Here are some additional points to consider:

• Order Accuracy: We take great care to ensure that your order is shipped accurately and securely. If you receive an incorrect or damaged item, please contact us immediately.
• Product Information: We encourage you to carefully review the product descriptions and ingredients lists on our website before placing your order. If you have any questions about a product, please don’t hesitate to contact us.

We appreciate your understanding.

To ensure a smooth experience, we recommend:

• Double-checking your order details before checkout, including the selection and quantity of teas.
• Reviewing the product descriptions and ingredients lists to ensure they meet your needs and preferences.
• Contacting us if you have any questions or concerns before placing your order.

By following these steps, you can help us avoid any issues with your order and ensure a positive experience with Friska.